Online IT

About Us

With over 20 years supporting New Zealand enterprises and lead by industry expert Graeme Ross, we ensure every customer has the systems and processes to support the growth of their business.

We specialise in providing outsourced IT services and support for small to medium businesses in the Auckland region. We can help you with the selection, design, project management, implementation and support of IT and Telecommunications infrastructure.

We pride ourselves in offering the best service while working within budgets or timeframes.

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Our Partners

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“Our main aim is to help you leverage your Information and communication technology for the purpose of improving business performance and competitiveness now, and in the future.”

Why Engage with Online IT​

We know you have similar challenges to your larger enterprise-sized counterparts but limited, if any, in-house IT resource. So, we’ve developed a similar offer to what the bigger companies get, but in a more flexible, value-oriented format.

The value you’ll derive from engaging us to manage your ICT requirements is as follows:

Improved reliability, Never lose a customer or sale because your frontline staff couldn’t access your business data.

Match business revenue with changing business needs and growth to ensure you’re only paying for what you need when you need it. A customised T.I.M package gives you the flexibility to scale services up or down.

By spreading hardware and server processing capacity, we can maximise uptime and minimise downtime. We can utilise server virtualisation technology, to proactively manage scheduled system downtime and maintenance. Your business can derive hardware and ‘green computing’ energy cost savings by optimising the server environment.

We’re local so you’ve got the dependability of remote support when you want quick answers. This reduces costs and eliminates the frustration of ‘lost in translation’ offshore help or navigating self-help telephone systems. We won’t waste your time escalating issues to 2nd and 3rd level technical support. The person who designed your systems and services, is the one you’ll speak to directly.

Contact us today and get a FREE systems review to explore the areas of opportunity in your business and understand how Online IT can become your Networking Support Team.

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If you were thinking you need a big budget to outsource network management and support, think again. We know you have similar issues to your larger enterprise-sized counterparts so, we’ve designed network management services specifically for SME businesses.

Simplifying your IT environment through more efficient design and proactive management, is the fundamental philosophy that underpins our Total Integrated Management framework.

We specialise in providing outsourced IT services and support for small to medium businesses in the Auckland region. We can help you with the selection, design, project management, implementation and support of IT and Telecommunications infrastructure. We’ll work alongside you to:

 

Understand your issues and identify areas for improvement

Develop an IT systems strategy that supports your business

Design and manage, network and communications services

Reduce the overall costs of technology ownership

Create a stable and flexible IT platform

We specialise in providing outsourced IT services and support for small to medium businesses in the Auckland region. We can help you with the selection, design, project management, implementation and support of IT and Telecommunications infrastructure.

We’ll work alongside you to:

Understand your issues and identify areas for improvement
Develop an IT systems strategy that supports your business
Design and manage, network and communications services
Reduce the overall costs of technology ownership
Create a stable and flexible IT platform

Our Team

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Graeme Ross

Position: Technical Sales Manager

Description: Graeme has over 20 years of experience supporting the growth of New Zealand enterprises

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Justine Ross​

Position: Office Manager

Description: Justine has been providing her services to OnlineIT for over 10 years. She ensures customer satisfaction and builds a relationship with our clients

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Brian Higgins

Position: Senior Networking

Engineer Description: Brian has been providing his services to Online IT for over 5 years. He is a crucial part of the Senior Management Team

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