Service Ticket
SERVICE TICKET FORM
Need Assistance?
Send us a message and our team will get back to you within 24 hours.
Have an urgent request?
Please use the contact details below to get a hold of our service team:
Send us a message and our team will get back to you within 24 hours.
Please use the contact details below to get a hold of our service team:
Our people will be taking the opportunity to spend some quality time with their families and friends over the festive season. The offices will be closed from mid-day Friday,
23 December 2025 and returning to normal operations at
8am Monday, 5 January 2026.
During this closure, Brian Higgins will be on call for
CRITICAL ISSUES ONLY on 021 941 582.
For non-critical issues, please lodge a ticket at helpdesk@onlineit.co.nz and the ticket will be addressed from the 5th of January 2026
Thank you for your ongoing support and we look forward to working
with you in the New Year.