Support Services

Over the last 20 years, we’ve learned a lot about the running of a small to medium sized enterprise (SME), because we own one. Our expertise is in IT and we’ve condensed our experience, into an end-to-end management solution focused on the needs of other SME’s.

Support and Services

IT Support

 By understanding your business and identifing areas of improvement, we plan and execute your ideas focusing on your target goals

Cloud Solutions

We offer cloud solutions with full support to guide you through the process of building a more effective and productive environment.

Office 365

Unified communications and collaboration between you and your team. Find out what Office 365 is and how we can help.

The Online IT Integrated Management Framework

Total Integrated Management (T.I.M) is a highly developed and refined web-based IT management technology for remotely managing every part of your network and systems. We implement T.I.M, by methodically working through a logical process to gain a detailed understanding of exactly:

  • how your business operates now?
  • how you want it to operate in the future?
  • What support do you need to achieve the stated business goals?

Once we’ve figured out how we can best meet your needs, we can bundle a collection of services into a T.I.M package for a fixed monthly fee OR you can purchase one-off services as required. Contact us today and get a free system review to understand the areas of opportunities and support that Online IT can provide. 


Proud supporter of Kidscan

Online IT is a proud supporter of KidsCan, an organisation that supports disadvantaged kids. KidsCan aim is to help kiwi kids living in hardship reach their full potential and create brighter futures for themselves. 

If you want to donate or support a child, click the button below to visit Kids Can’s website. 



Our Service Process

A full review of what’s happening in your business now, what’s going wrong/needs fixing and recommendations about how things could be improved. Get cracking now with a free, no obligation 2-hour review of your systems and processes.

A detailed specification of our suggested design of new systems, software, hardware & processes.

A detailed plan of how to implement the design along with a timeline, milestones, costs and assigned tasks.

We’ll work with your internal IT people or we’ll manage the entire project from beginning to end.

We’ll source, evaluate, recommend and procure all the components required to build new IT infrastructure, including all software, hardware & telecommunications.

We’ll answer your questions directly and promptly and, provide the level of support you think you’ll need.