Remote Support

The Online IT group works to provide you with effective and fast support. We ensure that our customers get direct attention from our specialists to avoid the long waiting process and call centres. Please install MSP; this will allow our team to connect to your computer and detect issues. Follow the quick guide on how to install the program.

Quick Guide

  • Click the MSP Anywhere logo to start the agent installation.
  • Download and Run the Agent Install Program.
  • Click YES to “Allow this program to make changes to this computer ?”
  • When the screen below appears, enter your details and click “Send Request”

Our Comitment


At Online IT we do our best to fix issues effectively and keep a close communication to provide you with insights and expectations.  We ensure that you’ll get direct contact with the engineers that will assist you through the support process.

If you are having troubles with your systems, request a free review of your processes or contact us on 0800 789 321 

Our Services are provided during normal New Zealand Business Hours. After hours support is by prior arrangement and may incur additional charges.

Call Now ButtonCall Now

COVID-19 Message

At Lockdown Alert Level 3 we do not anticipate any interruptions to our services. We are here to help with any website updates that allow you to easily communicate with your clients to inform them of your current business status.

Take Care & Stay Safe!